Release notes for August 2012

This software version includes new annotation functionality:

Release notes for July 2012

This software version includes these enhancements:

Demand is the total number of appointment requests received on a given day – it includes those booked today for any day in the future and appointment requests where no appointment is made (deferrals).

The new definition is:

Enter Booked Demand or Total Demand here. If you choose to exclude Unbooked Demand, be sure to track it separately (e.g., using Annotations) to enable analysis of Total Demand.

Demand
the number of appointment requests received and booked today. Appointments may be for today or any day in the future.
Unbooked Demand
requests for appointments that do not result in an appointment being booked either today or into the future. Also known as deferrals.
Total Demand
Booked + Unbooked Demand.